I been reading this hilarious email exchange regarding an Avenger PS3 controller. I saw the emails over at Penny Arcade. The company was represented by Ocean Marketing. There is a small discussion about it over on Hacker News as well.
Here is the synopsis: Customer pre-orders a control paying full price. The product does not ship on time. He contacts customer support via email. The response gets the customer salty. Then the customer support dude goes to town on the customer. I actually love the put downs.
Here are some gems the customer support guys sends to the customer: "Grow up you look like a complete child bro", "You just got told bitch", and "We just have to put you in the corner with your im stupid hat on". These were all from just one email. LMAO!
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